Privacy policy

At Maharana, we value your trust and are committed to protecting your personal
information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from maharanafoods.com.

1. Information We Collect

We may collect the following information when you use our website or services:

a) Personal Information

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address

b) Order & Transaction Information

  • Products purchased
  • Order history
  • Payment method details (processed securely via third-party gateways)

Note: We do not store your debit/credit card details.

2. How We Use Your Information

Your information is used to:

  • Process and deliver orders
  • Communicate order updates and service information
  • Respond to customer queries or complaints
  • Improve our website, products, and services
  • Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell, rent, or trade your personal data. Your information may be shared only with:

  • Trusted delivery and logistics partners
  • Payment gateway providers for transaction processing
  • Government or legal authorities, if required by law

All third parties are required to maintain confidentiality and data security.

4. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance user experience
  • Understand website traffic and usage patterns
  • Improve website functionality

You can choose to disable cookies through your browser settings, but some website features may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from:

  • Unauthorized access
  • Misuse
  • Disclosure or alteration

While we strive to protect your data, no online transmission is 100% secure.

6. User Responsibility

You are responsible for maintaining the confidentiality of your account details and for all activities carried out under your account.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Users are advised to read the privacy policies of thirdparty sites separately.

8. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age. We do
not knowingly collect personal data from minors.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Meet legal and regulatory obligations
  • Resolve disputes and enforce agreements

10. Changes to Privacy Policy

Maharana reserves the right to update or modify this Privacy Policy at any time without
prior notice. Updates will be effective immediately upon posting on the website.